Protafashion Systems Private Limited (“we,” “our,” and “us”), the owner of aspirefusions, strives to offer a rewarding and uncomplicated experience for our users (“you” and “your”). We recognize that plans can change, and you may need to cancel an order. This section outlines our cancellation policy to help you navigate the process effectively. We strive to make cancellations straightforward, allowing you to adjust your orders when necessary. It’s crucial to initiate a cancellation as soon as possible to increase the chances of success. If your order has already been processed or shipped, your options may be more limited. Familiarizing yourself with this policy will provide clarity on your rights regarding cancellations.
Should you decide to cancel your order, please reach out to our customer support team immediately. You can contact our customer support via email. To facilitate your request, include your order number and any relevant information in your communication. Our team will assess your request based on the current status of your order. If we can process the cancellation, you will receive confirmation shortly after. We aim to handle all cancellation requests efficiently for your convenience.
Orders can be canceled as long as they haven’t been processed or shipped. Once the order is processed, cancellation is no longer possible, as it is being prepared for shipment. To cancel an order, please contact our customer service team as soon as possible. Cancellations may not be possible once the order is in progress or on its way. We strive to handle cancellation requests promptly to ensure a smooth experience.
It’s important to be aware of specific guidelines that govern order cancellations. If your order has already been shipped or processed, cancellation may not be possible. In such instances, you will need to consider returning the item once it arrives. Additionally, customized or special orders typically cannot be canceled after a certain processing point. We encourage you to double-check your order before completing your purchase to minimize any issues. Knowing these guidelines will help you make informed decisions and avoid inconveniences.
Once your cancellation request is approved, we will initiate the refund process in line with our refund policy. The time it takes for you to see the refund will depend on your payment method and the policies of your financial institution. We are committed to processing refunds as efficiently as possible. If you have questions about your refund status or need further assistance, our customer support team is here to help. We appreciate your understanding and patience during this process. Ensuring your satisfaction is our top priority.
Our cancellation policy may be updated periodically to reflect operational changes or improvements based on customer feedback. When significant revisions occur, we will inform you through our website and other communication methods. Regularly reviewing this policy is advisable to stay informed about any updates. Continued use of our services indicates your acceptance of the updated terms. If you have any questions or concerns regarding our cancellation policy, please don’t hesitate to contact us. We are dedicated to providing support and clarity about your shopping experience.