Protafashion Systems Private Limited (“we,” “our,” and “us”), the creator of aspirefusions, prioritizes an engaging and straightforward experience for our users (“you” and “your”). At aspirefusions, we take great pride in providing a smooth and timely shopping experience for our Indian users. This Shipping and Delivery Policy outlines the key terms and conditions surrounding the shipment of your fashion purchases. By completing your order, you confirm your understanding and agreement to the terms outlined in this policy.
We offer reliable and prompt delivery to all pin codes across India, ensuring that your stylish new wardrobe pieces can reach you wherever you are. Please note that, at this time, we do not offer international shipping. We’re currently focused on providing exceptional service within India, but hope to expand our shipping capabilities in the future.
After placing your order, we typically process it within 1-2 business days. This excludes weekends and public holidays. Our team works diligently to ensure your items are prepared and dispatched as soon as possible. Once your order has been processed, you will receive an email confirmation containing all the details.
We aim to provide fast and reliable delivery. Once your order is dispatched, the typical delivery time is between 3-8 business days. While we strive for timely deliveries, external factors such as weather, holidays, and other circumstances may affect this timeline. Regardless, rest assured we are committed to getting your order to you as quickly as possible, so you can start enjoying your new clothing.
In case the delivery attempt fails due to issues such as an incorrect address, the recipient being unavailable, or refusal to accept the order, our delivery partner will make up to two re-delivery attempts. If these attempts are unsuccessful, the product will be returned to our warehouse. If you'd like, you can request a re-delivery, but please note that additional shipping charges may apply depending on the situation. We recommend ensuring that the address details are correct and someone is available to receive the order to avoid any delays.
While we take great care in packing your items securely, accidents can happen during transit. If your order arrives damaged, please contact our customer support team within 48 hours of receiving the package, and kindly provide photographic evidence to help us process your request. If your shipment is lost in transit, don’t worry, once we confirm the situation with our courier partner, we will initiate a replacement or refund for your order to ensure you receive your items.
Certain items may come with special delivery requirements or restrictions, such as bulky items or fragile goods. These will be clearly indicated on the product page, so you can be fully informed before placing your order. We want to ensure your products are delivered safely and securely, and we’ll always provide the necessary details to help you understand any specific conditions.
If you have any questions or concerns regarding shipping or delivery, our customer service team is here to assist. Feel free to reach out to us at: protafashionsystempvtltd@gmail.com.
We’re happy to help with anything you may need, whether it’s resolving an issue or simply answering your questions. Thank you for shopping with us, and we look forward to providing you with a seamless shopping experience!